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The terms that govern your use of HeyPlant, and how we handle your data.

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HeyPlant Terms of Service

Effective Date: August 11, 2026

These Terms of Service ("Terms") are a legal agreement between you and Sanae Karmous, trading as Zaad (registered with the Belgian Crossroads Bank for Enterprises under number BE 0797.185.986, referred to as "Zaad," "we," "us," or "our"), governing your use of the HeyPlant mobile application (the "App" or "Service").

By creating an account or using the App, you agree to these Terms. If you do not agree, do not use the App.

1. Eligibility

You must be at least 13 years old to use HeyPlant. By using the App, you confirm that you meet this requirement and, if you are under the age of majority in your jurisdiction, that you have your parent or guardian's permission to use the App and that they have read these Terms.

2. Your Account

You create an account by signing in with Google. You are responsible for maintaining the security of the device and account used to access the App, and for all activity that occurs under your account. Notify us at nodesend0@gmail.com if you become aware of any unauthorized use of your account.

You may permanently delete your account at any time from the Profile screen in the App. This immediately and permanently deletes your account, saved plants, care history, and related data from our servers, as described in our Privacy Policy. Deleting your account does not cancel an active subscription — you must cancel a subscription separately through Google Play; otherwise it will continue to renew and you will continue to be billed by Google.

3. The Service

HeyPlant lets you identify plants from photos, browse a plant care encyclopedia, save plants to a personal collection, log care activity, and set care reminders.

3.1 Plant identification is not guaranteed accurate — read this carefully

Plant identification results, including any toxicity, edibility, or safety information displayed in the App, are generated using third-party identification technology (see Section 6) and AI-generated reference content, and are provided for general informational purposes only. They are not guaranteed to be accurate, complete, or up to date, and HeyPlant is not a substitute for professional botanical, medical, veterinary, or toxicological advice.

Do not rely on the App to determine whether a plant is safe to touch, eat, or feed to a child, pet, or animal. If you suspect poisoning or an allergic reaction from a plant, or need to identify a plant for any safety-critical purpose, contact a doctor, veterinarian, or your local poison control center immediately — do not wait for or rely on an in-app identification.

4. Subscriptions

4.1 Free trial and free-tier limits

HeyPlant offers a limited free trial: a set number of free plant identifications within a limited number of days of first opening the App (as displayed in the App), and a limited number of plants you can save to your collection without a subscription. These limits are subject to change, and once you reach either limit you will be prompted to subscribe to HeyPlant Pro to continue.

4.2 Billing

Paid subscriptions ("HeyPlant Pro") are billed and processed entirely by the Google Play Store — not directly by us. The price, billing frequency, and any introductory or trial pricing for each plan are shown in the App and in the Google Play listing before you subscribe. Subscriptions automatically renew at the end of each billing period unless cancelled at least 24 hours before the renewal date.

4.3 Cancelling and managing your subscription

You can cancel or manage your subscription at any time through your Google Play account settings (the App also links directly to these settings from the Profile screen). We do not have the ability to cancel your subscription on your behalf, and we do not process refunds directly — all billing, refunds, and cancellations are handled by Google according to its own policies.

4.4 Right of withdrawal (EU/EEA/UK consumers)

If you are a consumer in the European Union, the European Economic Area, or the United Kingdom, you generally have a 14-day right to withdraw from an online purchase without giving a reason. However, by subscribing to HeyPlant Pro, you expressly request that access to the paid features begin immediately, and you acknowledge that, to the extent permitted by applicable law (including Article 16(m) of Directive 2011/83/EU, as implemented in Belgian law), you lose your right of withdrawal once the subscription content or service has begun. If required by your jurisdiction, this acknowledgment is presented to you again at the point of purchase through the Google Play checkout flow.

5. Acceptable Use

You agree not to:

  • Use the App for any unlawful purpose, or in a way that infringes the rights of others;
  • Attempt to gain unauthorized access to our systems, other users' accounts, or data;
  • Upload photos or content that is illegal, infringing, obscene, or that you do not have the right to share;
  • Interfere with, disrupt, or place undue load on the App or the infrastructure behind it;
  • Reverse-engineer, decompile, or attempt to extract the source code of the App, except where applicable law expressly permits it;
  • Use automated means (bots, scrapers) to access the Service without our prior written consent.

We may suspend or terminate your account if we reasonably believe you have violated these Terms.

6. Third-Party Services

The App relies on the following third-party services to function, each governed by its own terms and privacy policy:

  • PlantNet, for plant identification from your photos;
  • OpenAI, used server-side to generate general reference content for our plant catalog;
  • RevenueCat, for subscription and entitlement management;
  • Google, for sign-in and for processing subscription payments.

We are not responsible for the availability, accuracy, or conduct of these third-party services.

7. Your Content

You retain ownership of the photos and any notes you submit through the App ("Your Content"). By submitting Your Content, you grant us a worldwide, non-exclusive, royalty-free license to host, store, reproduce, and display Your Content solely as necessary to operate the Service for you (for example, storing a photo you save to "My Plants" so we can display it back to you), and to transmit your identification photos to PlantNet as described in Section 6. This license ends when you delete the relevant content or your account, except where a copy has already been legitimately shared with a third-party service as part of using a feature (e.g., an identification photo already sent to PlantNet).

You are solely responsible for Your Content and confirm that you have the right to submit it.

8. Intellectual Property

The App, including its design, code, branding, and the plant catalog content we generate and curate (excluding Your Content), is owned by Zaad or its licensors and is protected by intellectual property laws. We grant you a limited, non-exclusive, non-transferable, revocable license to use the App on your personal device for its intended purpose, subject to these Terms. All other rights are reserved.

9. Disclaimers

THE APP IS PROVIDED "AS IS" AND "AS AVAILABLE," WITHOUT WARRANTIES OF ANY KIND, WHETHER EXPRESS OR IMPLIED, INCLUDING WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, NON-INFRINGEMENT, OR ACCURACY, TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE LAW. WE DO NOT WARRANT THAT THE APP WILL BE UNINTERRUPTED, ERROR-FREE, OR THAT PLANT IDENTIFICATION RESULTS WILL BE ACCURATE. Nothing in this Section 9 limits any statutory rights you have as a consumer that cannot lawfully be excluded.

10. Limitation of Liability

TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE LAW, ZAAD SHALL NOT BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, OR PUNITIVE DAMAGES, OR ANY LOSS OF DATA, ARISING OUT OF OR RELATED TO YOUR USE OF THE APP, INCLUDING ANY HARM RESULTING FROM RELIANCE ON PLANT IDENTIFICATION OR TOXICITY INFORMATION PROVIDED THROUGH THE APP. OUR TOTAL LIABILITY FOR ANY CLAIM ARISING FROM THESE TERMS OR YOUR USE OF THE APP SHALL NOT EXCEED THE AMOUNT YOU PAID US, IF ANY, IN THE 12 MONTHS PRECEDING THE CLAIM. This section does not limit liability for death or personal injury caused by our negligence, fraud, or any other liability that cannot be excluded or limited under applicable Belgian or EU law.

11. Termination

You may stop using the App and delete your account at any time. We may suspend or terminate your access to the App if you breach these Terms, or if we discontinue the Service, with notice where reasonably practicable. Sections of these Terms that by their nature should survive termination (including Sections 8, 9, 10, and 13) will continue to apply.

12. Changes to These Terms

We may update these Terms from time to time. If we make material changes, we will notify you through the App or by other reasonable means before the change takes effect. Continued use of the App after changes take effect constitutes acceptance of the revised Terms.

13. Governing Law and Disputes

These Terms are governed by the laws of Belgium, without regard to its conflict-of-law principles. Any dispute arising from these Terms or your use of the App shall be subject to the exclusive jurisdiction of the courts of Belgium, without prejudice to any mandatory consumer-protection rules that entitle you to bring proceedings in the courts of your own country of residence if you are an EU consumer.

If you are a consumer in the European Union, you may also submit a complaint through the European Commission's Online Dispute Resolution platform: ec.europa.eu/consumers/odr.

14. Contact Us

Sanae Karmous, trading as Zaad KBO/BCE: BE 0797.185.986 Belgium

Email: nodesend0@gmail.com